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Frequently Asked Questions |
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Written by cwra
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Wednesday, 05 November 2008 21:20 |
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Customer Service
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| Q. Can I make a payment with my credit / debit card or Echeck? |
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| A. Credit Card and Echeck payments are being accepted at our office, over the phone, and on our website. |
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Q. Can I set up an automatic payment from my checking or saving account or credit card?
A. Yes Contact the office at 570-647-0275 or email us at
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Q. Can I pay my bill over the phone anytime?
A. Yes you can call 1-844-932-0230 to pay your bill over the phone 24/7.
Q. Does Central Wayne Regional Authorty have a contactless drop box?
A. Yes, CWRA installed a payment drop box next to the office front door.
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Sewer Issues
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| Q. What can I do about root infiltration in my lateral? |
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| A. Chemicals can be purchased at many home supply stores to dissolve root infiltration. If the chemicals do not solve the problem, contact a plumber. |
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| Q. I have a sewer odor in my basement, what can I do? |
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| A. If you have sewer facilities in your basement and they haven't been used, the water in the trap may have evaporated allowing the open pipe to become a vent to the sewer. Resolve this by running water through the facilities. If this does not resolve it, contact your plumber. |
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| Q. Water lays in my yard in a heavy rain, is my sanitary sewer clogged? |
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| A. CWRA only handles sanitary sewer. Rainwater runoff should flow into the storm sewer. |
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| Q. I get water in my basement, can I use a sump pump to pump the water into my sewer line? |
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| A. No, water infiltration in a basement must be pumped outside the house and not into the sewer line. |
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Last Updated on Friday, 15 May 2020 14:09 |
Section Blog 
